After beginning his insurance career as a captive agent for one of the largest carriers in the country, Ryan decided to open RightWay Insurance to be able to provide clients with more options to better meet their needs.
At home, in his most important role, he is a husband to his lovely wife Krystal as well as a father to their four young children. Ryan is a University of Tennessee alum and in the Knoxville community, he is a basketball & soccer coach for youth sports and serves in various ministries at his church.
He is a Christian, husband, dad, business owner, insurance agent, along with a born-and-raised Knoxvillian. Ryan has a passion for growing his business by building relationships, utilizing technology, and helping to educate his clients and make insurance simple.
Nicole, aka Nikki, joined our team in July of 2019. Nikki has a strong customer service background and has served in various support roles in her career. She is fully licensed in property and casualty insurance and is a key member to make sure that our clients are properly protected.
Kim is a mother of 3 and a grandmother of 8. She is licensed in property and casualty insurance but spends most of her time in the agency in a support capacity. Kim is responsible for all outgoing mail, so, if you're amazed at the fancy handwriting on the letter you receive, it's from Kim! Kim enjoys watching her grandchildren play sports, reading, coloring, gardening, & more.
Heather served as a licensed insurance agent for 4 years. Prior to this, she worked for ORNL Federal Credit Union where she held many roles during her 13 years there, the last being a sales trainer. Heather has an outgoing personality and is great at building lasting relationships with clients.